Skip to main content

24/7 plumbing emergency

Call 514-475-5516Français
PlomberieBoucherville

Water service line replacement and repair

The water service line brings drinking water from the street to your house. The section between your property line and the building is yours — the City handles its own.

It is a component nobody ever sees and rarely replaces, which means many South Shore homes still have their original line. In sectors built before 1980, in Saint-Lambert, Longueuil or Saint-Bruno, that is a sizeable share of the housing stock.

Gradual pressure loss, a climbing water bill or damp ground above the route are the usual signs.

Does this sound familiar?

  • Water pressure has dropped gradually throughout the house
  • The water bill is rising with no change in habits
  • The ground is damp or sinking above the line's route
  • Water is cloudy or rusty when taps are first opened
  • The house is old and the service line has never been replaced
  • The meter moves with everything shut off

How we work

  1. We confirm the problem is there

    Pressure loss can come from a stop valve, a scaled water heater, or the line itself. We rule out interior causes before discussing excavation.

  2. We locate the line and the leak

    The route and leak point are located before digging, so we open the right spot rather than the whole length.

  3. We replace the private portion

    The line is replaced between the property line and the building, with an accessible stop valve and a compliant connection.

  4. We recommission and verify

    Pressurise, check flow at several points in the house, and confirm no leak remains at the joint.

Get a quote

Describe your project and we will come back to you with next steps.

Get a quote514-475-5516

Frequently asked questions

Which part of the water service is mine?
The section between your property line and your house. The City of Boucherville states it plainly: “You are responsible for the infrastructure located between your property line and your house.” The municipal portion is the City's.
Does the whole length have to be dug up?
Not necessarily. Locating the route and the fault point before starting often makes it possible to open one section rather than the whole yard. That is what the preliminary survey is for.
How do I know whether I have a lead service line?
It can be checked where the line enters the house, where it emerges from the ground. The material is visible there. In housing built before 1980 — 63% of dwellings in Saint-Lambert, 56% in Longueuil — the question is worth asking.
Is pressure loss always the service line?
No, which is why we check first. A half-closed stop valve, a scaled water heater or a failed pressure reducer produce the same symptoms and cost far less to fix.

Related services

This service is available in

View service areas
Call nowGet a quote