La Vallée-du-Richelieu RCM
Plumber in Otterburn Park
Otterburn Park has a rule few owners learn about before they need it: after a first payout for a sewer backup, the City no longer compensates basement contents unless they are raised off the floor.
Thirty centimetres from the floor, thirty centimetres from exterior walls. It is written down, and it is the condition for keeping any recourse.
In other words, prevention here is not only about plumbing: it also concerns how the basement is set up.
Plomberie Boucherville does not have an office in Otterburn Park. We travel there from Boucherville.
Worth knowing in Otterburn Park
The 30 cm rule after a first claim
The City applies the local adaptation of sections 585 ff. of the Cities and Towns Act: “No right of action exists against the municipality for damage caused by a sewer backup” where the claimant has already been compensated for similar damage at the same location and has not since installed, “at least 30 cm from the floor and at least 30 cm from exterior walls, a support on which those items must be kept”.
Source: Ville d’Otterburn Park — RéclamationsWastewater is treated in Mont-Saint-Hilaire
Otterburn Park belongs to the Régie d’assainissement des eaux usées de la Vallée du Richelieu, along with Beloeil, McMasterville and Mont-Saint-Hilaire. The plant is on rue Brunet in Mont-Saint-Hilaire, and sixteen pumping stations on both banks of the Richelieu carry wastewater there.
Source: RAEVR — Infrastructures de collecte et de transport
Most requested services in Otterburn Park
24/7 emergency plumbing
Major leak, sewer backup or burst pipe: reach a plumber at any hour.
Learn moreWater damage
Flooding, backup or a flooded basement: we address the plumbing cause.
Learn moreDrain unclogging
Sink, basin, toilet or main drain backing up: we restore the flow.
Learn morePlumbing inspection
Before a purchase or renovation: a clear picture of your system.
Learn moreFrequently asked questions in Otterburn Park
Why 30 cm for raising basement items?
Can I claim from the City after a backup?
What protection should I install before the next rain?
Where does Otterburn Park's wastewater go?
Need a plumber in Otterburn Park?
Call us for an emergency, or request a quote for planned work.