Water damage: stop the source, limit the damage
Water damage plays out in two stages. First stop the water, then understand where it came from. Until the second stage is done, the problem can happen again.
The plumber’s role is specific: identify and correct the plumbing-side cause — a broken pipe, a fitting that let go, a backed-up drain, a failed appliance. Restoring the materials (drying, drywall, flooring) is then the work of a restoration contractor and your insurer.
The sooner the source is shut off, the less there is to rebuild.
Does this sound familiar?
- Water is pooling in the basement
- A backup came out through a floor drain
- A pipe let go while you were away
- A water heater or dishwasher emptied onto the floor
- Water has reached partitions or insulation
- A damp smell sets in after an incident
How we work
Shut off and secure
The supply is closed at the point nearest the source. If water has reached electrical equipment, the area is de-energised before any work begins.
Find the cause
We separate a supply-line break, a drain backup and outside infiltration: three different problems with three different solutions.
Correct and document
The plumbing cause is corrected and the work documented, which supports your insurance claim.
Need help now?
Emergency service is available 24 hours a day, 7 days a week.
Frequently asked questions
Who do I call first: the plumber or the insurer?
Do you handle drying and rebuilding after the damage?
My basement flooded from a backup. Is that preventable?
Related services
This service is available in
- Boucherville
- Saint-Hubert
- Greenfield Park
- Longueuil
- Brossard
- Saint-Lambert
- Saint-Bruno-de-Montarville
- Sainte-Julie
- Varennes
- Saint-Amable
- Verchères
- Contrecœur
- Chambly
- Carignan
- Saint-Basile-le-Grand
- McMasterville
- Beloeil
- Mont-Saint-Hilaire
- Otterburn Park
- Saint-Mathieu-de-Beloeil
- La Prairie